SAP Hybris Cloud for Customer
SAP Hybris Cloud for Customer provides a wealth of insights related to your customers which is important for your business.
It helps to manage your sales, customer service and social CRM via a single platform across multiple channels.
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SGD 49.90
per user / month
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SAP Hybris Sales Cloud: Solution Overview

Sales Cloud CRM Account Contact Management

Account and Contact

Make quick account updates, get complete customer intelligence and keep everyone in the loop for every customer touch-point.
Sales Cloud CRM Opportunity


Accelerate sales wins by effectively tracking activities, collaborating with teams, customers and partners, keeping tabs on the competition and obtaining guided sales material
Sales Cloud CRM Social Selling

Social Selling

Easily collaborate with your team and extended sales community in the context of your accounts and opportunities.
Sales Cloud CRM Sales Analytics

Sales Analytics

Monitor performance in real time, improve forecast accuracy and run what-if analysis to zero-in on the right opportunities.
Sales Cloud CRM Mobility


Create and submit quotes to align with your internal approval process.
Sales Cloud CRM Improve Sales Performance

Sales Performance

Shorten sales cycle and perform better with the right territory management, forecasting and quota planning.

SAP Hybris Service Cloud: Solution Overview

Service Cloud CRM Communications


Deliver consistent quality service experience to customers across multiple channels, including email, web and phone.
Service Cloud CRM Self-Service Portal

Self-Service Support Portal

Allow customers to access your knowledge-base and view related matters with branded self-service support portal.
Service Cloud CRM Processing

Processing and Resolution

Provide agents with easy access to complete, contextual and up-to-date customer information.
Service Cloud CRM Service Analytics

Service Analytics

Get real-time insight into service performance and customer satisfaction level with in-depth analytics and embedded dashboard.

Starter Packages

SAP Hybris Sales Cloud
Features (Standard Edition)
  • Account and Contacts
  • Lead and Opportunity Management
  • Activity and Visit Management
  • Collaboration and Feeds
  • Sales Analytics
  • Mobility
  • Surveys
  • Sales Target Planning
  • Price and Discount Lists
  • Quotation Management
  • Integration APIs
  • Territory Management
Scope of Work
  • Implementation - 3 Man Days
  • Data Migration
  • Training
  • 2 Months' Pro Bono Support
  • One-time Setup Fee: SGD 1,996
  • License Fee: SGD 49.90 / User / Month
  • (Minimum 5 Users)
Applicable for Government Grant!
SAP Hybris Service Cloud
Features (Standard Edition)
  • CTI Support
  • Email
  • Account and Contact Management
  • Presence and Skills
  • Routing
  • Service Ticket
  • Service Analytics
  • Queue Management
  • ERP and CRM Integration API Access
  • Service Level Agreements
Scope of Work
  • Implementation - 3 Man Days
  • Data Migration
  • Training
  • 2 Months' Pro Bono Support
  • One-time Setup Fee: SGD 2,096
  • License Fee: SGD 64.90 / User / Month
  • (Minimum 5 Users)
Applicable for Government Grant!


Free Trial Cloud CRM
Free 30 Days Trial!
Try our Hybris Sales Cloud for today. You will know it best when you try it first hand. You may choose to continue with S$49.90 / user / month after the trial. We are confident that you would find it useful for your business needs!


SAP Hybris Sales Cloud: Overview
SAP Hybris Sales Cloud is a mobile first solution that focuses on the four key areas that help your business to act faster, become more relevant, have a strong presence and sell more – watch the video to find out more.
SAP Hybris Service Cloud: Service Analytics
Part of SAP Hybris Service Cloud, Service Analytics, gives you real-time data and insights that allow you to be more proactive in delivering operational efficiency across your business – watch the video to find out more.

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